Building Leadership Communications Skills

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Building Leadership and Communication Skills

Did you know that communications can greatly affect your overall performance at work?

Being a seasoned, effective communicator takes time. Not everyone is born with perfect communications skills. Luckily, these skills can be improved and perfected with the correct coaching and practice. 

Our CEO and Founder, Jessica Chen, recently hosted a LIVE LinkedIn conversation with the Chairman of Citi Private Bank South Asia, Lung Nien Lee. They shared key tips and personal experiences on effective business communication. To recap, they touched on confidence, the importance of energy, storytelling flow, and most importantly, constant practicing!

1. Speaking Confidence 

-Being shy or innately introverted does not necessarily mean you can’t have speaking confidence. Both Jessica and Lung are introverted and note that being the loudest in the room, does not mean you are the best speaker. 

-This is where strategic communications skills comes into play.

-Posing questions is a way to voice your opinion without feeling like you’re putting yourself out there too much.


2. Energy

  -Your tone of voice can greatly affect the energy you emit.

-High energy levels can increase audience engagement. 

-Low energy levels can make it easy for the audience to become disinterested and distracted.

-Rambling too much can also lose the audience, pace yourself and remember to check in.

-Use personal boosts. For example, Lung drinks a Coke or coffee for that energy kick. Jessica channels her nervous energy to the actual presentation.

3.Storytelling Flow



-Everything should come full circle by the end, reiterate the overall message.

-Be mindful of your audience-what do they care about? 


-No matter how experienced you are, continue to practice. 

-Both Lung and Jessica, even with their extensive experience in communications, still need practice and prepare before presenting.

Now that you know these tips, the overall message that can be taken from this discussion is: Anyone can be a skilled communicator.

If you would like to see the full LIVE version of Jessica and Lung’s conversation, check out Jessica’s LinkedIn profile.

We are also open for our Soulcast Media Fall Membership where we offer courses to help you improve your communications skills. This includes monthly LIVE zoom meetings with Jessica, one-on-one coaching, and much more! 

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